Company Background
With 40 years in the banking marketing industry, this global organization designs and markets comprehensive customer engagements and loyalty solutions. These services enhance the relationship of millions of consumers with the largest and most respected companies in the world.
Objectives
A number of issues had begun to emerge with the company’s IT infrastructure. Newly generated customer campaigns took two days to process on their UNIX environment, and the ability to provide accurate and timely services to clients had become increasingly difficult.