Manufacturing

Company Background
A multinational Fortune 50 manufacturer of automobiles, motorcycles, aircraft, and power equipment. With over 200,000 employees and hundreds of locations around the world, they are continually working towards lower CO2 emissions to ensure cleaner air for future generations and “strive to earn the trust and support of the diverse communities they serve".


Objectives

This organization wanted to be able to determine if there was going to be a warranty issue that could cause a NHTSA recall.

Resolutions
Destiny designed the first early warning system that could track this information and get it in the hands of the correct knowledge engineers within 12 hours of the event taking place.

Benefits
Configurations requiring enhancements and warranty service can now be determined immediately, as soon as dealers register the service applied.